Skip to content

Vancely vs Interakt

Interakt, launched by Jio Haptik, is built on the WhatsApp Business API, with broadcasts, chatbots and a shared inbox for WhatsApp and Instagram. Vancely connects the number you already use for notifications and support, adds website live chat, and charges one flat monthly price.

As of October 2026, from Interakt's public pages (see the sources). Prices and features change, so check Interakt's own site before you decide.

With Vancely: we never store your message content, and nothing people tell you is saved without consent. Our privacy promise

Which one fits you?

Interakt is a strong choice if…

  • You want a WhatsApp Business API platform with campaigns built in.[1]
  • You want to broadcast WhatsApp messages to thousands of customers at once.[2]
  • You want WhatsApp and Instagram in one omnichannel inbox, and a partner ecosystem that includes Shopify, WooCommerce and Razorpay.[1][2]

Vancely fits better if…

  • You send order updates, COD confirmations, OTPs and reminders from the WhatsApp number your customers already know.
  • You want one flat monthly price with no template charges.
  • You want website live chat and WhatsApp in one Inbox, with a Continue on WhatsApp button.
  • You want message content erased once it is delivered.

At a glance

Vancely compared with Interakt
FeatureVancelyInterakt
WhatsApp connectionVancelyYour own WhatsApp or WhatsApp Business number, connected in minutes by scanning a QR code (like WhatsApp Web). No Meta approval process, no template fees: built for notifications, automation and conversations.InteraktBuilt on the WhatsApp Business API.[1]
Pricing modelVancelyIncluded in a monthly plan billed in US dollars, with a message allowance. No per-message or per-template fees.InteraktPlan subscription plus WhatsApp template charges above a free limit. Growth is listed at $55/month and Advanced at $69/month (plus taxes); Enterprise on request.[3]
BroadcastsVancelyBuilt for one-to-one messages. Mass broadcasts are blocked to keep your number healthy.InteraktBroadcast WhatsApp messages "to 1000s in a single click".[2]
Team inboxVancelyOne Inbox for website chats and WhatsApp.InteraktOmnichannel inbox for WhatsApp and Instagram.[2]
Billing currencyVancelyUS dollars, paid by bank transfer.InteraktMost plans listed in US dollars, plus taxes.[3]

Where Interakt is stronger

  • Broadcasts and campaigns, which we deliberately don't offer.[2]
  • Instagram in the same inbox, and an ecommerce partner ecosystem (Shopify, WooCommerce, Razorpay and more).[1][2]

What's different about Vancely

  • Messages are not stored

    WhatsApp message content is erased once it is delivered, and website chat messages exist only encrypted while the chat is open. Saved transcripts happen only if you turn them on and the visitor says Yes.

  • WhatsApp and your website in one Inbox

    Website chats and WhatsApp messages land in the same Inbox, and bot flows you build once can answer on both.

  • Continue on WhatsApp

    A visitor can move a website chat to your WhatsApp number with one tap, and the two conversations stay linked.

  • Simple monthly pricing

    Monthly plans in US dollars, paid by bank transfer, with a 7-day free trial and no card.

  • Simple setup

    Connect the WhatsApp number you already use by scanning a QR code, and add the chat to your site with one script tag.

Vancely connects the WhatsApp number you already use and is made for notifications, automation and conversations, not bulk marketing (see the Acceptable Use Policy).

Questions

Can I broadcast offers to my customer list?

No. Bulk and broadcast sending is blocked on every plan. Use Vancely for order updates, OTPs, reminders and conversations; for broadcasts, use a campaign platform.

Are there template charges?

No. You don't need Meta-approved templates, and there are no per-template fees. Messages come out of your plan's monthly allowance.

Does it work with my online store?

Yes, through the REST API and signed webhooks. Anything that can make an HTTPS request, such as WooCommerce, a custom store or a no-code tool, can send order confirmations and receive replies.

Try Vancely free

7 days, no card required. Connect a number, add the chat to your site, and see if it fits.

Start free trialExplore live chatSee pricing

Sources

Interakt's public pages, as of October 2026. Our own facts come from our product and documentation.

  1. [1] Interakt: About us (https://www.interakt.shop/about-us/)
  2. [2] Interakt: Home (https://www.interakt.shop/)
  3. [3] Interakt: Pricing (https://www.interakt.shop/pricing/)

Interakt is a trademark of its owner and is mentioned here only to compare products. Vancely is not affiliated with or endorsed by Interakt.

Other comparisons